Store Policy

Game On management and staff strive to achieve excellence in their customer service.  It is our job to stay up to date on all things gaming to help keep you informed.  If you ever have any questions, please feel free to contact any of our staff and we'll be sure to take care of all of your gaming needs!

Trade Policy

Stop in to any one of our three locations to trade in your

Used Video Games, Consoles, DVDs, Blu-Rays, iPods,

or Magic the Gathering Cards!

Trade your used items for Store Credit or Cash*!

(*By Michigan Law: Must be the age of 18 with a valid photo ID for all Cash Trades.)

Sales Policies


We accept


as forms of payment.
There is a $3 minimum purchase for all credit card transactions. No personal checks.




All Used Items have a 10 Day Exchange* Period and a 60 Day Defective Warranty

(Does NOT Cover Accidental Damage.)

Items can be exchanged or returned for In-Store Credit only.  NO CASH REFUNDS ON ANY USED ITEMS.

Most new items can be return in UNOPENED and STILL NEW CONDITION within 10 Days and have a 60 Day Replacement Warranty.

10 Day Even Exchange* on:

Used Video Games
Used Video Game Accessories

Used Video Game Consoles

Used DVDs, Boxed Sets, and Blu-Rays

NEW & SEALED Video Games

NEW & SEALED Board Games

NEW & SEALED Warhammer

NEW & SEALED Dice Sets

(*One Time Exchange ONLY)


There are NO RETURNS on

All Comics & Mangas

All Magic the Gathering Products

All Pokemon TCG Products

All Heroclix Products

All Food & Beverages

All Disc Golf Discs

or Any Other Collectible Products

No Returns on OPENED New Product*
(*Defective new products may be exchanged for a replacement or credit can be put towards another purchase so long as a receipt is provided and the purchase has been made within the last 60 days.)


In-Store Credit and Game On Gift Cards

are good at all three Game On Locations (Saginaw, Midland, and Mt. Pleasant.) They never expire and they can be used on anything and everything we sell at Game On including events and all sale prices.


No Tax Applied

Code of Conduct

BE KIND to one another.  Treat others as you would like to be treated.  Be respectful of those around you.

PUT FUN FIRST.  Competition is great but Game On is all about having fun first.  Friendly competition is key.  No trash talking or rage quitting.  Win with class.

KEEP IT CLEAN physically and verbally.  Game On is a family friendly store and we expect the type of language that any parent would be ok having their child hear while playing in our gaming space.  Offensive shirts, playmats or imagery of any kind is not allowed.

EVERYONE IS WELCOME.  We have a zero tolerance policy for racism, sexism, or any type of discrimination or hate speech.

Have fun, Be Kind, & Game On!


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